Sunday, April 5, 2009

Tips

  • Say Thank You every once in awhile. The people serving you are usually on their feet all day long and being treated like they aren’t human. A thank you from someone can really make a day better.
  • We don’t care if you can’t find what you are looking for. We don’t have a factory to make it for you. We smile and say we are sorry. Because we are but we can’t change the fact if we don’t have the toy your kid has to have right now and its not going to ruin our day. So quite screaming.
  • If you sign a lay-a-way contract and people have repeatably tried to get a hold of you. Do not threaten to sue us because you lost your money since you couldn’t figure out how to use a phone to explain a situation. They’ve been around since the mid-1800s, I’m sure you are THAT old.
  • Scream at me all you want, all you are doing is pissing me off and making me less likely to actually help you. If it continues, you will be asked to leave the premises due to the harassment.
  • If the policy says no refund - it means no refund. Not no refund except for you. Seriously, read the fine print or listen.
  • We don’t have one on one service in most stores, realize that there are other customers that need to be taken care of other then you. We will do our best but on a good day its 1 worker to 3 customers, on a bad day or sale/holiday season its 1 worker to about 10 customers. Its kinda hard to be glued to your side the entire time. Please understand we want to help you as much as possible. And we will if your not rude.
  • If you are having a hard time shopping during the holiday season do not take it out on the employees of the store. Most likely you aren’t the only one having a bad day and that employee you are screaming at has had to deal with your bad day and everyone elses. Use the holiday spirit and show some kindness by understand that your bad day is nothing compared to the person you treat like crap. If you are nice to them - they will be better to you and help you more then someone who is making them want to jump in front of a bus because the sweater isn’t in your size.
  • Karma happens - seriously. And if you aren’t into that… do unto others. Its the Golden Rule for a reason. What else - what goes around, comes around. Blah blah blah….
  • Another holiday tip - everyone deserves to be happy during the holidays, even those who don’t celebrate it. But working retail usually makes most retail workers dread it… give the gift of kindness. I am saying it again for a reason.
  • Do not lie to us, we aren’t stupid. We know lies when we hear them since we hear those and more then enough excuses for the entire senior class to use to play hookie everyday of the year. Seriously, look down on us all you want - we aren’t dumb because we work retail. We work retail because we want to.
  • If you break something do not hide it and leave the store. Pay for it! If you don’t its the same as stealing something. It is theft, that thing is now unsellable and will be thrown away. Money out the door.
  • If you see someone shop lifting - tell a sales person so they can handle the situatioin. You are as guilty as someone else if you see a crime being commited and don’t do something to correct the situation. At least in my eyes. Would you turn a blind eye on someone who was beating the life out of a child or robbing a bank? No… a crime is a crime. Make the world slightly better and be a person who helps instead of ignores.
*Just some helpful tips for your next interaction with retail workers*

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